Privacy Policy

1. Introduction

Welcome to Temate AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information when you use our AI-powered video content analysis and generation service.

This Privacy Policy applies to our website, mobile applications, and all related services (collectively, the "Service") operated by Temate AI.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our Service:

• Name and email address
• Account credentials and authentication data
• Payment information (processed securely through third-party providers)
• Profile information and brand descriptions you provide

2.2 Content Data

When you use our Service, we process:

• Video files you upload for analysis
• Audio transcriptions and extracted content
• AI-generated content and analysis results
• Custom instructions and preferences

2.3 Usage Information

We automatically collect information about how you use our Service:

• Log data (IP address, browser type, access times)
• Device information and unique identifiers
• Feature usage patterns and interaction data
• Performance metrics and error reports

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI video analysis and content generation services
• Authentication: To verify your identity and secure your account
• Content Processing: To analyze your videos and generate personalized content recommendations
• Communication: To send you service updates, security alerts, and support messages
• Analytics: To understand usage patterns and improve our Service
• Legal Compliance: To comply with applicable laws and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our Service:

• Cloud infrastructure providers (Google Cloud Platform)
• AI processing services (Anthropic Claude, OpenAI)
• Payment processors
• Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication protocols
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy:

• Account Information: Until you delete your account
• Content Data: Until you delete specific content or your account
• Usage Logs: Typically 12 months for analytics purposes
• Legal Requirements: As required by applicable law

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Our Service operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.